Frequently Asked Questions (FAQs)
A. Getting Started and Using HAIF HFP
How do I get started?
Please ensure that you have a recent ECG/ EKG report in softcopy or scanned image form, which may be uploaded to the HFP Server, through the HAIF HFP app. Or you have access to a device that you can use to take an ECG/ EKG reading.
Individual end users: You can purchase access codes from our website and/ or app available on the Android Play Store / Apple App Store. To log in, you can use the access code, which will have a predetermined limit of usage and validity.
Business providers: Businesses that subscribe to HFP services (e.g., a hospital, corporate, or healthcare service provider) through prepaid or postpaid engagements. Please contact us through our website to get more information on how to be a provider and other options for providing HFP services independently or via application integration.
Business end users: You will be provided a web link by your provider where you can log in using a registered email ID and OTP. Depending on your provider, you may have a web-only option or an option of a mobile app as well.
What do I need for performing the HFP test?
One needs only
- A recent ECG/ EKG report - The ECG/ EKG report can be in (a) a digital format or (b) a standard PDF. If you have a printed ECG/ EKG report, that should be scanned to standard PDF format.
- A working internet connection
What are the steps for performing the HFP test?
Three easy steps to follow:
- Take your ECG/EKG reading using a portable device, smartwatch, ring, etc., if not already available.
- Upload the softcopy of your ECG/ EKG to HAIF HFP via the HFP web or mobile app
- HFP will process & give results back (into the same device, used for uploading ECG/ EKG ). It may take up to 2-3 minutes for this process
B. Other frequently asked questions by our customers (FAQs)
What is HAIF or HFP?
HFP, brought to you by HAIF, is a revolutionary, patented, advanced software solution that helps adult humans to make proactive choices for heart wellness by analyzing ECG/ EKG signals. Thus, allowing one to save more both financially & socially.
Is HFP available only in the US?
HFP is a software service available for use globally via web and mobile platforms.
What is the technology behind HFP?
Intensive wellness research combined with Artificial Intelligence technology is used to read the ECG/ EKG signals and derive the insights.
How does HFP score help me?
A recent ECG/ EKG report is to be uploaded in HFP to get a score called HFPi. The outcome can be downloaded and printed in the form of a report as well. The score and its range reference tells us how low or high your score is. The score is indicated by three colored reference ranges namely - Green, Yellow, Red where under current lifestyle
- Green stands for a normal score range
- Yellow stands for low score
- Red stands very low score
This will give you mental peace by helping you make informed decisions about how soon to visit your physician on potential heart failure related issues. We always recommend consulting a doctor for further support.
Would my doctor be able to understand the HFP report?
Since HFP is a very new technology there are chances that your doctor may not be familiar with the report yet. However HAIF is putting in all efforts to raise awareness in the medical community as well as general awareness.
How long is the score valid for?
The score is valid till 90 days from the date of ECG/ EKG reading.
Is HFP a certified software as a medical device?
HFP is yet to be certified as a medical device. It should be used for informational and general wellness purposes. Always consult a qualified healthcare provider for medical evaluation.
Does HAIF provide ECG/ EKG testing services?
HAIF does not provide ECG/ EKG testing services.
Does HAIF have trained professionals who can take ECG readings?
HAIF has trained professionals who can take ECG/ EKG readings using portable or home-use ECG/ EKG devices. However, we rely upon our business partners who are healthcare service providers and have trained staff doing ECG/ EKG tests using professional-grade ECG devices.
Do you need any training for using HAIF HFP mobile or web apps?
NO; anyone may run HAIF’s HFP from anywhere at any time.
How to upload the ECG/ EKG report to HFP?
Please ensure the ECG/ EKG report is downloaded/ available on your device, and the storage location of the report file is known to you.
- Please log in to the HFP web/ mobile app.
- Use the browse option to locate the ECG/ EKG report file on your device. If the report is present in some other ECG/ EKG app on your device, it can also be directly shared from the app to the HFP mobile app.
- Click on Upload button and wait for 2-3 minutes while the file is uploaded and processed by HFP
- You should get the prediction results once the processing has finished
- You also may have the option to download the result in the form of a report and share it with others.